How To Return An Item
All listed items are sold with a 30-day warranty unless otherwise noted.
Merchandise must be in its original received condition to be returned or exchanged. Your must return the product(s) within 30 days of receipt.
1. Please email firstname.lastname@example.org to request a refund or an exchange and we will assign you a return merchandise authorization RMA number.
2. Mail your returned item to:
295 Cliff Rd E
Burnsville, MN 55337
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Merchandise modified or altered will not be accepted for return or exchange. Some items can not be returned if they are opened. These include digital products and software.
Returns of product, other than with defect, are subject to a 20% restocking fee. This will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Products can only be exchanged if they are defective or damaged. Return of the original product is required.